At EZY PARTS & ACCESSORIES SDN BHD we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our online shop.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b. Payment Information
- Credit/debit card details (processed securely via a payment gateway)
- Transaction history
c. Non-Personal Information
- Browser type
- IP address
- Cookies and other analytics data
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status and support requests
- Improve our website and services through analytics
- Send promotional offers and updates (if you opt-in)
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Shipping companies, payment processors, and IT service providers.
- Legal Requirements: To comply with applicable laws, regulations, or legal processes.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. This includes:
- Encryption of sensitive data (e.g., payment information).
- Regular monitoring of our systems for vulnerabilities.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies if preferred, but some features of our site may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data (subject to legal or contractual obligations).
To exercise these rights, please contact us at ezy_parts@outlook.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: ezy_parts@outlook.com
- Phone: +60105061306